> For the complete documentation index, see [llms.txt](https://fligtdev.gitbook.io/fligtdev-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://fligtdev.gitbook.io/fligtdev-docs/general-information.md).

# General information

#### Encryption

All of our resources are partially protected using the [FiveM asset escrow system](https://forum.cfx.re/t/introducing-asset-escrow-for-your-resources/4777151). This means that certain parts of the code are encrypted and cannot be accessed directly. However, only essential components are secured in this way.

This protection is necessary to prevent unauthorized sharing, leaks, and resale of the resources. Even large companies and trusted individuals can be affected by data breaches or hacking attempts. The escrow system helps safeguard both developers and customers, and is the official and most secure solution provided by [Cfx.re](https://fivem.net/) for this purpose.

In general, this should not limit your usage or customization options. We provide a wide range of configuration settings and keep as much code open as possible to ensure flexibility. Additionally, all HTML files remain fully unencrypted, allowing you to freely modify and customize the UI design.

{% hint style="info" %}
If you need access to specific parts of the encrypted code, feel free to contact us on Discord and explain what you need and why. If it’s feasible, we may include it in a future update.
{% endhint %}

### Support

We provide basic support to all customers. However, please understand that we cannot offer unlimited assistance for every issue. Our resources are extensively tested and successfully used on hundreds of servers, which means that most problems are typically caused by incorrect installation or configuration.

**We are happy to assist when:**

* You have carefully reviewed the documentation and confirmed that your issue is not already addressed.
* You have attempted to troubleshoot the issue yourself by checking logs, validating your installation, and performing basic debugging.

**We are unable to provide assistance when:**

* You have not reviewed the documentation.
* You have not made a reasonable effort to troubleshoot the issue yourself using the documentation, search engines, or our Discord community.
* You are requesting custom development, modifications, or additional features.
* You are asking our team to perform the installation or setup on your behalf.

{% hint style="info" %}
If you are able to resolve issues on your own without our assistance, it allows our team to dedicate more time to developing and providing free updates for everyone, benefiting both sides.
{% endhint %}

#### Updates

Our resources are regularly updated with fixes and improvements. Join our Discord to stay up to date.You can also follow our announcements and changelog channels by clicking the “Follow” button.

{% hint style="info" %}
Even if your installation is successful and you don’t expect to contact us again, we still recommend staying in our Discord or following us. Occasionally, bug fixes and updates are released that you may need to be aware of.
{% endhint %}


---

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